Reference

Privacy Policy at omotogel2

When you open an account with us, your personal information and payment details are protected under strict data-handling practices.

Data encrypted end-to-endDANA, OVO, GoPay and QRIS payments securedYour withdrawal history private
omotogel2 Privacy Policy at omotogel2
REACH OUR TEAM

Privacy Questions – Contact Us

Team online

Live Chat

Chat with our support team in English during lobby hours. Available daily 08:00–23:00 Asia/Jakarta time to answer questions about your data and account privacy.

Email Support

Send us a detailed message at [email protected]. We reply within 24 hours with information about how your data is handled or how to request changes.

Account Settings

Visit the Privacy section in your account dashboard to download your data, update contact details, and review your data-retention choices in real time.

HOW WE PROTECT YOU

Data Security and Your Rights

Encryption

All communications between your device and our servers use TLS 1.2 or higher. Your DANA, OVO, GoPay and QRIS payment tokens are never stored in plaintext; they're encrypted with AES-256.

Withdrawal Verification

Before we send funds back to your DANA, OVO, GoPay or QRIS account, we verify your identity and check for unusual activity. Payouts clear within 1–5 minutes on supported rails.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to track which games players in Makassar and across Indonesia visit most. You can disable non-essential cookies in your browser settings.

Data Access Requests

You have the right to request a copy of all data we hold about you. Submit a request through your account or email [email protected] and receive a file within 14 days.

Retention Policy

Account data stays with us as long as your account is active. After closure, personal information is deleted within 90 days unless local law requires longer storage for financial records.

Third-Party Partners

We share data only with payment processors (DANA, OVO, GoPay and QRIS operators), fraud-detection services, and legal authorities where local law permits. No data is sold to advertisers.

Privacy Policy FAQ

Your personal information, transaction history and gameplay records are deleted within 90 days of account closure. Financial records required by local law may be retained longer. You can request immediate deletion by contacting [email protected].

No. We never store full payment details. When you deposit or withdraw, your account number and transaction ID are encrypted. DANA, OVO, GoPay and QRIS handle the actual fund movement; we only see confirmation confirmations.

Yes. Log into your account, go to Settings > Privacy and tap 'Download My Data'. We'll email you a file containing your profile, email, phone, deposit and withdrawal history, and gameplay summary within 14 days.

Yes. Our app and mobile site use session cookies to keep you logged in and functional cookies to remember your game preferences. You can clear cookies in your device settings or turn off non-essential cookies in your account privacy panel.

Only our customer support and compliance teams can view your account if you contact us for help. Fraud-detection partners may review transaction patterns, but they cannot see your full identity. Where local law requires, authorities may request data.

We retain complete withdrawal records and your DANA, OVO, GoPay or QRIS transaction history for seven years to comply with financial regulations. After seven years, records are archived and then deleted unless local law requires retention.

Contact our security team immediately at [email protected] with the subject 'Privacy Breach Report'. We investigate within 24 hours, verify your account access logs, and advise on next steps if unauthorized activity is found.